We know it seems like we ask a lot of questions when you are making your reservation by phone or filling one out online. Some of the questions we ask may make you wonder but we promise there is a good reason for all of them. Seasoned campers and RVers know the drill and can navigate the process easily but the new camper may find these tips helpful.
To begin with, things look a lot different to us – behind the scenes – than they do to you in the campground. You are seeing a set number of campsites which appear to be taken, or if not taken – available. Behind the scenes, we see that this batch of campsites will see a constant rotation of people arriving and departing on different days. Some may want to camp together, some may want to move sites part way through, some may want a specific area, site type, or hookup and some may have special needs. Our computer grid looks a lot like a game of Tetrus some days and we are committed to paying rapt attention to what is happening there.
We want your stay to be fabulous so we try to be sure you’ll fit. That is why we ask how long your rig is. Do you have slides? It helps us to know you’ll need as much width as possible. Will you need a pull-through? Those are in demand and early reservations will help. Will you be arriving after dark? That may determine what area we place you in so as not to wake a large group of campers. Do you have pets? We could find a site for you that is more convenient for exercising them. These questions all assist us in placing you in the best possible campsite for your stay. Do you want to camp next to each other? We may have just the perfect spot for you that is a hidden gem most people don’t know about.
We appreciate your patience as we give you what seems like the third degree sometimes. It’s for a very good reason and we know we’ve done our job when you stop by upon check-out and tell us what a fantastic time you had and that you plan to return again soon.